I read somewhere that the purpose of technology is to “improve the way of life”. I believe this assessment to be true. If you think about any piece of technology—fork, shovel, computer, internet—all of those things are designed to improve life and make it easier. If technology is created with that in mind, why so often do we find that technology companies or IT departments muddy up their processes with unnecessary tasks or too many people involved? Isn’t a large part of technology principles to make life more efficient?

In general, it’s good to have checks and balances in any process. You want to make sure things are done accurately as well as efficiently. Unfortunately, many companies take the checks and balances to the extreme. There is such a thing as “too many cooks in the kitchen”. I’m sure many of you know exactly what I mean. Read the rest of this entry »